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Tag Archives: outage

May, 2009

  • 20 May

    Should Web Hosts Pay for Downtime?

    Yesterday, American datacenter customers received a landmark £1 million settlement from their provider after experiencing up to several weeks of downtime. This leads to the question: should hosts be held accountable for downtime? A good host will have an uptime of at least 99.5%. This translate to roughly 1.8 days …

  • 20 May

    Datacenter Customers Get £1 Million Settlement

    A federal judge in Maryland today approved a £1.07 million ($1.67 million USD) settlement today for nearly 5,500 customers of NaviSite, a datacenter that suffered long downtime after several servers were accidentally unplugged. NaviSite had told its customers to expect downtime for a server upgrade. Instead of upgrading the servers, …